Global logistics giant DHL announced it will temporarily suspend shipments of parcels valued over $800 from businesses to individual customers in the United States, effective Monday. The decision comes in response to significant delays in customs processing following recent regulatory changes by U.S. authorities.
“Due to recent updates in U.S. Customs regulations, we are facing multi-day transit delays for shipments entering the U.S. from any origin with a declared value above USD 800,” DHL said in a statement.
Since taking office, President Donald Trump has initiated a broad trade offensive, imposing or threatening steep tariffs on multiple countries in a bid to narrow America’s trade deficit. Among the changes, the U.S. government has lowered the threshold for formal customs entry for individual parcels—from $2,500 to $800 as of April 5.
“This adjustment has led to a spike in formal customs clearances, which our teams are working around the clock to process,” the company said.
DHL confirmed that business-to-business shipments remain unaffected by the suspension, although they may still encounter delays due to increased processing times.
The Trump administration has intensified scrutiny on shipments from China in particular. Earlier this month, it ended a duty-free exemption for small parcels arriving from China—a move widely seen as targeting budget e-commerce platforms like Temu and Shein.